Introduction
This databook provides the most comprehensive and up-to-date information on the IT services revenue opportunity across the infrastructure and applications service portfolios in Norway. This databook also provides forecasts for recurring and new contract revenue opportunities from 2009 to 2014.
Scope
This databook provides the most comprehensive and up-to-date information on the IT services revenue opportunity across the infrastructure and applications service portfolios in Norway. This databook also provides forecasts for recurring and new contract revenue opportunities from 2009 to 2014.
Scope
- Contains forecasts of the IT Services revenue opportunity in Norway in nine service lines and 11 vertical markets
- Segments the market in terms of recurring business and new contract opportunity
- Segments the overall IT Services opportunity in Norway in terms of consulting and design, implementation and SI, and operational services
- The revenue opportunity in the Norwegian IT services market is forecast to grow at a compound annual growth rate (CAGR) of 4.1% over the 2009-14 period.
- Implementation and systems integration business line accounted for 40.1% revenue of the total Norwegian IT services market in 2008.
- Comprehensive and current guide providing IT services spend data across applications, vertical markets and service lines
- Data points across various industries and service segments, enabling informed strategic and tactical decisions
- Comprehensive technology growth predictions based on end-user investment outlook, vendor confidence, and macro-economic factors
TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
INTRODUCTION 7
Reasons to purchase 7
Definitions 7
IT SERVICES MARKET 10
IT services market revenue opportunity overview 10
IT services market revenue opportunity by business line 12
IT services market revenue opportunity by portfolio 15
IT services market revenue opportunity by service line 18
IT services market revenue opportunity by vertical markets 21
IT SERVICES–RECURRING MARKET OPPORTUNITY 24
Recurring accounts revenue opportunity by portfolio 24
Recurring accounts revenue opportunity by service line 27
Recurring accounts revenue opportunity by vertical markets 30
IT SERVICES–NEW CONTRACTS MARKET OPPORTUNITY 33
New contracts revenue opportunity by portfolio 33
New contracts revenue by service line 36
New contracts revenue opportunity by vertical markets 39
BUSINESS CONSULTING AND DESIGN OPPORTUNITY 42
Business consulting and design services revenue opportunity by portfolio 42
Business consulting and design services revenue opportunity by service line 45
Business consulting and design services revenue opportunity by vertical markets 48
IMPLEMENTATION AND INTEGRATION OPPORTUNITY 51
Implementation and systems integration services revenues opportunity by portfolio 51
Implementation and systems integration services revenue opportunity by service line 54
Implementation and systems integration services revenue opportunity by vertical markets 57
OPERATIONAL SERVICES REVENUE OPPORTUNITY 60
Operational services revenue opportunity by portfolio 60
Operational services revenue opportunity by service line 63
Operational services revenue opportunity by vertical markets 66
Forecasting methodology 69
Further reading 70
Disclaimer 70
LIST OF FIGURES
Figure 1: IT services market, Norway, revenue ($m) and growth (%), 2008–14 10
Figure 2: IT services market, Norway, revenue by business line (%), 2008 12
Figure 3: IT services market, Norway, revenue by business line ($m), 2008–14 14
Figure 4: IT services market, Norway, revenue by service portfolio (%), 2008 15
Figure 5: IT services market, Norway, revenue by service portfolio ($m), 2008–14 17
Figure 6: IT services market, Norway, revenue by service line (%), 2008 18
Figure 7: IT services market, Norway, revenue by service line ($m), 2008–14 20
Figure 8: IT services market, Norway, revenue by vertical (%), 2008 21
Figure 9: IT services market, Norway, revenue by vertical ($m), 2008–14 23
Figure 10: IT services market recurring accounts, Norway, revenue by portfolio (%), 2008 24
Figure 11: IT services market recurring accounts, Norway, revenue by portfolio ($m), 2008–14 26
Figure 12: IT services market recurring accounts, Norway, revenue by service line (%), 2008 27
Figure 13: IT services market recurring accounts, Norway, revenue by service line ($m), 2008–14 29
Figure 14: IT services market recurring accounts, Norway, revenue by vertical (%), 2008 30
Figure 15: IT services market recurring accounts, Norway, revenue by vertical ($m), 2008–14 32
Figure 16: IT services market new contracts, Norway, revenue by portfolio (%), 2008 33
Figure 17: IT services market new contracts, Norway, revenue by portfolio ($m), 2008–14 35
Figure 18: IT services market new contracts, Norway, revenue by service line (%), 2008 36
Figure 19: IT services market new contracts, Norway, revenue by service line ($m), 2008–14 38
Figure 20: IT services market new contracts, Norway, revenue by vertical (%), 2008 39
Figure 21: IT services market new contracts, Norway, revenue by vertical ($m), 2008–14 41
Figure 22: Business consulting and design services, Norway, revenue by portfolio (%), 2008 42
Figure 23: Business consulting and design services, Norway, revenue by portfolio ($m), 2008–14 44
Figure 24: Business consulting and design services, Norway, revenue by service line (%), 2008 45
Figure 25: Business consulting and design services, Norway, revenue by service line ($m), 2008–14 47
Figure 26: Business consulting and design services, Norway, revenue by vertical (%), 2008 48
Figure 27: Business consulting and design services, Norway, revenue by vertical ($m), 2008–14 50
Figure 28: Implementation and systems integration services, Norway, revenue by portfolio (%), 2008 51
Figure 29: Implementation and systems integration services, Norway, revenue by portfolio ($m), 2008–14 53
Figure 30: Implementation and systems integration services, Norway, revenue by service line (%), 2008 54
Figure 31: Implementation and systems integration services, Norway, revenue by service line ($m), 2008–14 56
Figure 32: Implementation and systems integration services, Norway, revenue by vertical (%), 2008 57
Figure 33: Implementation and systems integration services, Norway, revenue by vertical ($m), 2008–14 59
Figure 34: Operational services, Norway, revenue by portfolio (%), 2008 60
Figure 35: Operational services, Norway, revenue by portfolio ($m), 2008–14 62
Figure 36: Operational services, Norway, revenue by service line (%), 2008 63
Figure 37: Operational services, Norway, revenue by service line ($m), 2008–14 65
Figure 38: Operational services, Norway, revenue by vertical (%), 2008 66
Figure 39: Operational services, Norway, revenue by vertical ($m), 2008–14 68
Figure 40: Key stages in forecasting the IT services market 69
LIST OF TABLES
Table 1: Service line definitions: applications 7
Table 2: Service line definitions: infrastructure 8
Table 3: Market opportunity definitions 9
Table 4: IT services market, Norway, revenue ($m), 2008–14 11
Table 5: IT services market, Norway, revenue by business line ($m), 2008–14 13
Table 6: IT services market, Norway, revenue by service portfolio ($m), 2008–14 16
Table 7: IT services market, Norway, revenue by service line ($m), 2008–14 19
Table 8: IT services market, Norway, revenue by vertical ($m), 2008–14 22
Table 9: IT services market recurring accounts, Norway, revenue by portfolio ($m), 2008–14 25
Table 10: IT services market recurring accounts, Norway, revenue by service line ($m), 2008–14 28
Table 11: IT services market recurring accounts, Norway, revenue by vertical ($m), 2008–14 31
Table 12: IT services market new contracts, Norway, revenue by portfolio ($m), 2008–14 34
Table 13: IT services market new contracts, Norway, revenue by service line ($m), 2008–14 37
Table 14: IT services market new contracts, Norway, revenue by vertical ($m), 2008–14 40
Table 15: Business consulting and design services, Norway, revenue by portfolio ($m), 2008–14 43
Table 16: Business consulting and design services, Norway, revenue by service line ($m), 2008–14 46
Table 17: Business consulting and design services, Norway, revenue by vertical ($m), 2008–14 49
Table 18: Implementation and systems integration services, Norway, revenue by portfolio ($m), 2008–14 52
Table 19: Implementation and systems integration services, Norway, revenue by service line ($m), 2008–14 55
Table 20: Implementation and systems integration services, Norway, revenue by vertical ($m), 2008–14 58
Table 21: Operational services, Norway, revenue by portfolio ($m), 2008–14 61
Table 22: Operational services, Norway, revenue by service line ($m), 2008–14 64
Table 23: Operational services, Norway, revenue by vertical ($m), 2008–14 67
OVERVIEW 1
Catalyst 1
Summary 1
INTRODUCTION 7
Reasons to purchase 7
Definitions 7
IT SERVICES MARKET 10
IT services market revenue opportunity overview 10
IT services market revenue opportunity by business line 12
IT services market revenue opportunity by portfolio 15
IT services market revenue opportunity by service line 18
IT services market revenue opportunity by vertical markets 21
IT SERVICES–RECURRING MARKET OPPORTUNITY 24
Recurring accounts revenue opportunity by portfolio 24
Recurring accounts revenue opportunity by service line 27
Recurring accounts revenue opportunity by vertical markets 30
IT SERVICES–NEW CONTRACTS MARKET OPPORTUNITY 33
New contracts revenue opportunity by portfolio 33
New contracts revenue by service line 36
New contracts revenue opportunity by vertical markets 39
BUSINESS CONSULTING AND DESIGN OPPORTUNITY 42
Business consulting and design services revenue opportunity by portfolio 42
Business consulting and design services revenue opportunity by service line 45
Business consulting and design services revenue opportunity by vertical markets 48
IMPLEMENTATION AND INTEGRATION OPPORTUNITY 51
Implementation and systems integration services revenues opportunity by portfolio 51
Implementation and systems integration services revenue opportunity by service line 54
Implementation and systems integration services revenue opportunity by vertical markets 57
OPERATIONAL SERVICES REVENUE OPPORTUNITY 60
Operational services revenue opportunity by portfolio 60
Operational services revenue opportunity by service line 63
Operational services revenue opportunity by vertical markets 66
Forecasting methodology 69
Further reading 70
Disclaimer 70
LIST OF FIGURES
Figure 1: IT services market, Norway, revenue ($m) and growth (%), 2008–14 10
Figure 2: IT services market, Norway, revenue by business line (%), 2008 12
Figure 3: IT services market, Norway, revenue by business line ($m), 2008–14 14
Figure 4: IT services market, Norway, revenue by service portfolio (%), 2008 15
Figure 5: IT services market, Norway, revenue by service portfolio ($m), 2008–14 17
Figure 6: IT services market, Norway, revenue by service line (%), 2008 18
Figure 7: IT services market, Norway, revenue by service line ($m), 2008–14 20
Figure 8: IT services market, Norway, revenue by vertical (%), 2008 21
Figure 9: IT services market, Norway, revenue by vertical ($m), 2008–14 23
Figure 10: IT services market recurring accounts, Norway, revenue by portfolio (%), 2008 24
Figure 11: IT services market recurring accounts, Norway, revenue by portfolio ($m), 2008–14 26
Figure 12: IT services market recurring accounts, Norway, revenue by service line (%), 2008 27
Figure 13: IT services market recurring accounts, Norway, revenue by service line ($m), 2008–14 29
Figure 14: IT services market recurring accounts, Norway, revenue by vertical (%), 2008 30
Figure 15: IT services market recurring accounts, Norway, revenue by vertical ($m), 2008–14 32
Figure 16: IT services market new contracts, Norway, revenue by portfolio (%), 2008 33
Figure 17: IT services market new contracts, Norway, revenue by portfolio ($m), 2008–14 35
Figure 18: IT services market new contracts, Norway, revenue by service line (%), 2008 36
Figure 19: IT services market new contracts, Norway, revenue by service line ($m), 2008–14 38
Figure 20: IT services market new contracts, Norway, revenue by vertical (%), 2008 39
Figure 21: IT services market new contracts, Norway, revenue by vertical ($m), 2008–14 41
Figure 22: Business consulting and design services, Norway, revenue by portfolio (%), 2008 42
Figure 23: Business consulting and design services, Norway, revenue by portfolio ($m), 2008–14 44
Figure 24: Business consulting and design services, Norway, revenue by service line (%), 2008 45
Figure 25: Business consulting and design services, Norway, revenue by service line ($m), 2008–14 47
Figure 26: Business consulting and design services, Norway, revenue by vertical (%), 2008 48
Figure 27: Business consulting and design services, Norway, revenue by vertical ($m), 2008–14 50
Figure 28: Implementation and systems integration services, Norway, revenue by portfolio (%), 2008 51
Figure 29: Implementation and systems integration services, Norway, revenue by portfolio ($m), 2008–14 53
Figure 30: Implementation and systems integration services, Norway, revenue by service line (%), 2008 54
Figure 31: Implementation and systems integration services, Norway, revenue by service line ($m), 2008–14 56
Figure 32: Implementation and systems integration services, Norway, revenue by vertical (%), 2008 57
Figure 33: Implementation and systems integration services, Norway, revenue by vertical ($m), 2008–14 59
Figure 34: Operational services, Norway, revenue by portfolio (%), 2008 60
Figure 35: Operational services, Norway, revenue by portfolio ($m), 2008–14 62
Figure 36: Operational services, Norway, revenue by service line (%), 2008 63
Figure 37: Operational services, Norway, revenue by service line ($m), 2008–14 65
Figure 38: Operational services, Norway, revenue by vertical (%), 2008 66
Figure 39: Operational services, Norway, revenue by vertical ($m), 2008–14 68
Figure 40: Key stages in forecasting the IT services market 69
LIST OF TABLES
Table 1: Service line definitions: applications 7
Table 2: Service line definitions: infrastructure 8
Table 3: Market opportunity definitions 9
Table 4: IT services market, Norway, revenue ($m), 2008–14 11
Table 5: IT services market, Norway, revenue by business line ($m), 2008–14 13
Table 6: IT services market, Norway, revenue by service portfolio ($m), 2008–14 16
Table 7: IT services market, Norway, revenue by service line ($m), 2008–14 19
Table 8: IT services market, Norway, revenue by vertical ($m), 2008–14 22
Table 9: IT services market recurring accounts, Norway, revenue by portfolio ($m), 2008–14 25
Table 10: IT services market recurring accounts, Norway, revenue by service line ($m), 2008–14 28
Table 11: IT services market recurring accounts, Norway, revenue by vertical ($m), 2008–14 31
Table 12: IT services market new contracts, Norway, revenue by portfolio ($m), 2008–14 34
Table 13: IT services market new contracts, Norway, revenue by service line ($m), 2008–14 37
Table 14: IT services market new contracts, Norway, revenue by vertical ($m), 2008–14 40
Table 15: Business consulting and design services, Norway, revenue by portfolio ($m), 2008–14 43
Table 16: Business consulting and design services, Norway, revenue by service line ($m), 2008–14 46
Table 17: Business consulting and design services, Norway, revenue by vertical ($m), 2008–14 49
Table 18: Implementation and systems integration services, Norway, revenue by portfolio ($m), 2008–14 52
Table 19: Implementation and systems integration services, Norway, revenue by service line ($m), 2008–14 55
Table 20: Implementation and systems integration services, Norway, revenue by vertical ($m), 2008–14 58
Table 21: Operational services, Norway, revenue by portfolio ($m), 2008–14 61
Table 22: Operational services, Norway, revenue by service line ($m), 2008–14 64
Table 23: Operational services, Norway, revenue by vertical ($m), 2008–14 67
